Inara — Privacy Policy

Privacy Policy

Inara Academy for Training FZCO (“Inara”, “we”, “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our learning management system (“Platform”).

1. Information We Collect

When you use the Platform, we may collect:

  • Account Information: name, email, and login details.
  • Payment Information: processed securely by our payment provider Telr (we do not store card details).
  • Course Data: enrollment details, progress, completion status, and assessment results.
  • Usage Data: information on how you interact with the Platform to help us improve our services.

2. How We Use Your Information

  • Provide access to courses and certifications.
  • Process payments securely.
  • Track course progress and issue certificates.
  • Improve our Platform and develop new training services.
  • Communicate with you about courses, updates, and support.

3. Sharing Your Information

We do not sell your personal information. We may share your data only with:

  • Partners who provide specific training or certification (only what is necessary to deliver the course).
  • Service Providers such as Telr (for secure payment processing).
  • Legal Authorities if required to comply with applicable laws.

4. Data Storage & Security

  • Your personal data is stored securely and protected against unauthorized access.
  • While we take reasonable measures to safeguard data, we cannot guarantee absolute security.

5. Cookies & Tracking

The Platform may use cookies or similar technologies to improve your user experience and monitor performance. You can manage cookie preferences in your browser settings.

6. Your Rights

  • Access and request a copy of the personal data we hold about you.
  • Request corrections to inaccurate information.
  • Request deletion of your data (subject to legal and operational requirements).
  • Withdraw consent for communications at any time.

7. Data Retention

We keep your personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.

8. International Transfers

As Inara operates in the UAE, your data may be transferred outside your country of residence. We ensure such transfers comply with applicable laws.

9. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes will be resolved in the Dubai International Financial Centre (DIFC) courts.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:
[email protected]